Privacy Policy
In the spirit of community care, protecting your privacy is important to us at Aspirico creators of iplanit. When communicating with us we will only ask for information that is relevant to our engagement with you. We assure you any information will be used in accordance with this Privacy Notice. You can view this notice, any time, on www.aspirico.com This notice was last reviewed and updated June 2021 in line with data protection regulation, GDPR.
This Notice relates to Aspirico as a company responsible for the handling of personal data (data controller) and as iplanit, as a software application provider (Processor) handling personal information on behalf of clients in the healthcare industry.
Contact Us
Insert your full registered address here. Our EU address is Aspirico Development Centre, Block 1C,Udaras Technology Park, Dingle, County Kerry, Ireland V92 TX48. Our Privacy Officer smurphy@aspirico.com and + 353 (0) 66 915 1901.
Your Data
To ensure we provide an efficient service, we may collect or process the following information, with your permission or We have transparent and lawful reasons for collecting, storing and potentially communicating with you. These include:-
| Role | Description | Purpose |
| Controller | Business to Business contact information | Engage in Contract or Consent to communication |
| Processor | Case management detail, as instructed by Controller | Service Contract and any regulatory or legal matter |
Retention Period
All information is securely stored for no longer than is necessary for the purpose for which it was processed or contract completion.
Website
You can visit our website anonymously. We have cookie consent management in place and our Cookie Policy can be accessed here.
Management Systems & Business Partners
To ensure a secure and compliant service, we use the following cloud-based management systems and suppliers. Every effort is made to ensure they have adequate security measures and we have data processing agreements in place, where possible. We recommend you refer to their individual privacy policies for your own peace of mind.
| Organisation | Purpose | Privacy Notice | Outside the EU |
| Rackspace | Cloud-based storage | https://www.rackspace.com/information/legal/privacystatement | UK SCC in place |
| Hubspot | CRM System | https://legal.hubspot.com/privacy-policy | US SCC in place |
| Mailchimp | Mailing Software | https://mailchimp.com/legal/privacy/ | US SCC in place |
| JIRA | Help Desk Monitoring | https://www.atlassian.com/legal/privacy-policy | Australia SCC in place |
| Mantis | Issue Management | link | Open source tool |
| Mecurial | Source Code Management Software | https://www.mercurial-scm.org/about | Open source tool |
| O365 | Desktop Apps | https://privacy.microsoft.com/en-us/privacystatement | |
| iplanit(developed) | Client Management System | https://brown.iplanit.org.uk/defaultuk/login.php?LinkText=Policy | |
| iplanit(data) | Client Management System | https://brown.iplanit.org.uk/defaultuk/login.php?LinkText=Policy | |
| Go To Meeting/ Go To WebinarLogMeIn | Virtual Conferencing | https://www.logmein.com/legal/privacy/international | |
| Skype | Instant Messaging and Collaboration | https://privacy.microsoft.com/en-us | |
| OneDrive | Document and Resource Sharing | https://privacy.microsoft.com/en-us | |
| Sharepoint | Document and Resource Sharing | https://privacy.microsoft.com/en-us | |
| Windows | Client Management laptops | https://privacy.microsoft.com/en-us | |
| Linux | Development Center servers | link | |
| iIplanit Learning Centre (ILC) | iplanit learning centre | ||
Your Rights
As a data processor, we will work with the data controller and support them to meet your privacy rights. As a data controller, you have the following privacy rights with us:-
Your right of access You have the right to ask us for copies of your personal information
Your right to rectification We encourage you to inform us if you feel any information is inaccurate or incomplete
Your right to erasure – You have the right to ask us to erase your data, in certain circumstances
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
Our Commitment to your Privacy
Please contact us if you have any questions relating to the use or privacy of your data. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us on : smurphy@aspirico.com
If you feel we have not responded in a satisfactory manner, then please contact the Supervisory Authority in Ireland: www.dataprotection.ie