2nd August, SydneyHeadway ABI Australia has elected to implement iplanit following a detailed review of the systems available within the Australian marketplace to support their future needs in the areas of support planning, funding and service delivery. Headway ABI Australia supports people who have serious disabilities following an acquired brain injury, require long term rehabilitation, both physical and neurological, to enable them to return to their community and/or family.

The iplanit system was selected to manage their support delivery activities through the core iplanit functionality in addition to a range of optional modules including calendar, support tasks, funding and incident management. Management selected the system to allow the provider to meet the following needs:

  • Compliance with quality frameworks, NDIS policies and procedures.
  • Fund Management covering thousands of transactions providing a transparent picture of services delivered and reports on client funding.
  • To help evidence outstanding support by tracking Customer Satisfaction and feedback.

Headway will also integrate iplanit with easyEmployer to merge Client management and Workforce management and provide a seamless process supporting the business needs.